Frequently Asked Questions (FAQs) — HOCO Authorized Distributor in Bangladesh

Do you sell original HOCO products?

Yes, we are the authorized distributor of HOCO in Bangladesh. All our products are directly imported from the official HOCO company, ensuring 100% genuine and original items.

How can I verify that you are an authorized HOCO distributor?

Our official authorization and import records are verifiable through HOCO headquarters. You may visit our office or contact our customer support for verification.

What types of HOCO products do you offer?

We offer a wide range of HOCO products, including:

  • Mobile chargers & cables
  • Wireless earphones & headphones
  • Smart watches
  • Power banks
  • Bluetooth speakers
  • Mobile holders and stands
  • Other tech gadgets and accessories
Do your products come with a warranty?

Yes, most of our HOCO products come with a company warranty. Warranty duration and terms vary by product and are mentioned on the product details.

What if I receive a wrong or faulty product?

If you receive a wrong or defective item, please contact us within 24 hours of delivery. We will quickly resolve the issue or arrange a replacement.

Do you deliver across Bangladesh?

Yes, we deliver nationwide. Inside Dhaka, delivery usually takes 3–5 business days, and outside Dhaka, 4–7 business days via courier services

How can I order HOCO products?

You can order directly from our website, or place your order via phone or WhatsApp by contacting our customer service team.

Do you supply HOCO products to wholesale/resellers?

Yes, we offer special wholesale pricing and deals for resellers. Please contact us directly for wholesale inquiries.

Do you provide official invoices and receipts?

Yes, we provide official invoices for both retail and wholesale purchases, suitable for business or corporate use.

Which country is HOCO from?

HOCO is an international technology brand headquartered in Guangdong, China. It is globally recognized for premium mobile accessories and smart gadgets.