• 15 Day acceptance period from date of delivery. Damage claims and order discrepancies will not be accepted after this time.
• You must obtain a HOCO Bangladesh issued Return merchandise authorization (RMA) number PRIOR to returning any materials.
• Returned materials must be received at HOCO Bangladesh in new condition and in original packaging.
• Altered items are not eligible for return.
• Buyer is responsible for all shipping charges.
• Physical damage will not be covered under warranty.
HOCO Bangladesh makes every effort to ensure that our posted specifications, images, pricing and product availability are as correct and timely as possible. We apologize for any discrepancies that may occur. HOCO Bangladesh reserves the right to make any and all changes deemed necessary in the course of business including but not limited to pricing, product specifications, quantities, and product availability.